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1. Information We Collect
We may collect the following types of information:
a. Personal Information
- Name
- Email address
- Contact number
- Billing and shipping address
- Payment details (e.g., card details) via secure third-party payment processors
b. Non-Personal Information
- Browser type
- IP address
- Device information
- Website usage data through cookies or similar technologies
c. Vendor-Specific Information
- Business name
- Registration details
- Vendor contact information
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide and manage our services
- To process transactions and send updates
- To improve website functionality and user experience
- To communicate with you about orders, inquiries, or support
- To comply with legal and regulatory requirements
- To enable secure payments
3. Information Sharing
We do not sell, rent, or share your personal data with third parties except in the following cases:
- Service Providers: To facilitate payments, shipping, and other essential services
- Vendors: To provide relevant order and contact details to vendors for order fulfilment
- Legal Compliance: When required by law or to protect our rights
4. Vendor Responsibilities
As a vendor on our platform, you must adhere to this Privacy Policy and handle customer data responsibly. Any misuse of customer data will result in account suspension or termination.
5. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
- Remember your preferences
- Analyse website traffic and usage
- Personalise your experience
You can manage your cookie preferences through your browser settings.
6. Security of Your Information
We use advanced security measures to protect your personal data, including encryption and secure payment gateways. However, no system is 100% secure, and we cannot guarantee absolute protection.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies before sharing any data.
8. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request corrections to your data
- Request the deletion of your data
- Opt-out of marketing communications
To exercise your rights, please contact us at admin@viewmyvoice.com.
9. Children’s Privacy
Our services are not directed at individuals under the age of 18. We do not knowingly collect personal data from children.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us. We’re available 24/7.
- Address: Thames Valley Park, 400 Thames Valley Park Dr, Earley, Reading RG6 1PT, United Kingdom
- Email: admin@viewmyvoice.com